Privacy Policy

Last updated: 15/11/2026

Skin36 (“we”, “us” or “our”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains what information may be collected when you visit or use https://skin36.com (the “website”), how that information is used, and the choices and rights available to you. The term “you” refers to anyone who visits, uses or views the website.

By visiting and using this website, you acknowledge that you have read this Privacy Policy. We may update this policy from time to time, and any changes will be published on this page. Your continued use of the website after changes are published indicates that you have read the updated policy.

This Privacy Policy should be read alongside our Terms and Conditions and Disclaimer.

CHILDREN’S PRIVACY

This website and its content are intended primarily for adults. Our digital products are available for purchase only by individuals aged 18 or over.

We do not knowingly collect personal information directly from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us at hello@skin36.com so that we can look into the matter and take appropriate action.

WHAT INFORMATION WE COLLECT AND HOW IT IS USED

We may collect personal information that you voluntarily provide when you use our website or communicate with us. The information we collect depends on how you interact with Skin36 and may include:

  • Your name.
  • Your email address.
  • Information included in messages you send through our contact form.
  • Information you provide when subscribing to our email list or requesting a free download.
  • Information relating to purchases made through our digital product checkout provider, where necessary for customer support or product administration.

We collect this information when you contact us, complete a form, subscribe to our email list, request a free resource or otherwise communicate with us.

We use your personal information for purposes including:

  • Responding to enquiries and providing customer support.
  • Sending free downloads and resources that you have requested.
  • Managing email subscriptions and sending newsletters, updates, skincare content, product information and promotional emails where you have agreed to receive them.
  • Providing information and support relating to our digital products.
  • Improving our website, content and services.
  • Understanding how visitors use our website through website analytics.
  • Maintaining website security, preventing misuse and resolving technical issues.
  • Meeting legal, regulatory and administrative obligations.

Where we rely on your consent, you can withdraw that consent at any time. You can unsubscribe from marketing emails using the unsubscribe link included in our emails.

AUTOMATICALLY COLLECTED INFORMATION

Like many websites, Skin36 automatically collects certain technical information when you visit. This may include:

  • Your Internet Protocol (IP) address.
  • Browser type and version.
  • Device and operating system information.
  • Pages visited and links clicked.
  • The date and time of your visit.
  • Referring website addresses.
  • General information about how you interact with the website.

This information may be collected through website hosting services, server logs, cookies and analytics technologies.

We use Google Analytics to help us understand how visitors use our website, identify popular content and improve the visitor experience. Google Analytics may collect information such as pages visited, approximate location, device information and browsing interactions.

Analytics cookies and similar technologies will only be used where the required consent has been obtained through our cookie consent system.

SOCIAL MEDIA

Skin36 may use social media platforms, including Pinterest, to share content and promote the website.

If you choose to interact with us through social media, the relevant platform may collect and process your personal information in accordance with its own privacy policy and terms. We do not control how those platforms collect, use or store your information.

Please review the privacy policies of the social media platforms you use before interacting with them.

USE OF COOKIES

Our website uses cookies and similar technologies to help it function properly, improve your browsing experience and understand how visitors use the website.

Cookies are small text files stored on your device when you visit a website. They may collect information about your browser, device and website activity.

Cookies used on Skin36 may include:

  • Strictly necessary cookies: These are required for the website to operate properly and cannot generally be switched off through our cookie consent settings.
  • Analytics cookies: These help us understand how visitors use our website, including through Google Analytics.
  • Functional cookies: These may remember preferences or settings to improve your browsing experience.
  • Third-party cookies: These may be set by external services or content used on the website.

We use CookieYes to manage cookie consent and preferences. Where required, non-essential cookies and similar technologies will only be used after you have given your consent.

You can change or withdraw your cookie preferences at any time through the cookie settings available on our website.

You can also manage cookies through your browser settings. Please be aware that disabling certain cookies may affect how some parts of the website function.

USE OF WEB BEACONS AND TRACKING TECHNOLOGIES

Some services used on our website may use technologies such as pixels, tags or similar tracking tools to collect information about website activity.

For example, Google Analytics uses tracking technologies to help us understand visitor behaviour and website performance.

We may also use tracking technologies associated with affiliate links. These may help an affiliate partner identify when a visitor has clicked an affiliate link or made a purchase through that link.

Any non-essential tracking technologies will be used in accordance with applicable cookie and privacy requirements, including obtaining consent where required.

We do not currently use Facebook or Instagram advertising pixels, or the Pinterest Tag, for advertising or conversion tracking.

THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, products or services, including affiliate links and social media platforms.

Once you click a third-party link and leave Skin36, you are subject to the privacy policy and terms of that external website or service. We do not control how third parties collect, use or store your personal information.

Our website may also contain embedded content, such as videos, images or other material from external websites. Embedded content may behave in the same way as if you had visited the external website directly. Those websites may collect information about you, use cookies or other tracking technologies, and monitor your interaction with their content.

We may use affiliate links on Skin36. If you click an affiliate link and make a purchase, we may receive a commission at no additional cost to you. Affiliate partners may use cookies or similar technologies to track referrals and purchases.

We may use third-party service providers to help operate our website and business. These may include:

  • Namecheap: Our website hosting provider.
  • Google Analytics: Website analytics.
  • CookieYes: Cookie consent management.
  • Our email marketing provider: To manage subscriptions, store subscriber information and send email communications on our behalf.
  • Blink.store: Our digital product checkout and merchant of record.
  • WordPress and relevant website plugins: To operate, maintain and secure the website.

These providers may process personal information on our behalf or for their own purposes, depending on the service they provide. Their own privacy policies and terms will apply to their processing of personal information.

We encourage you to review the privacy policies of third-party services you use.

DISCLOSURE OF YOUR INFORMATION

We do not sell your personal information.

We may share personal information with trusted third parties where necessary to operate our website, provide our services or meet legal obligations.

These third parties may include:

  1. Website hosting and technical service providers, including Namecheap, WordPress-related service providers and relevant website plugins.
  2. Our email marketing provider, to manage subscriptions, deliver requested resources and send email communications on our behalf.
  3. Google Analytics, to help us understand website traffic and visitor behaviour, where the required consent has been obtained.
  4. CookieYes, to manage cookie preferences and consent records.
  5. Blink.store, in connection with digital product purchases, checkout, payment processing, invoicing, applicable transaction taxes and product delivery.
  6. Professional advisers, regulatory authorities, law enforcement agencies or other parties where disclosure is required by law or necessary to protect our legal rights.

We may also disclose personal information if our business is transferred, restructured or acquired, where permitted by applicable law.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate arrangements are in place to protect that information.

EMAIL MARKETING

You may choose to subscribe to the Skin36 email list through our website.

We may offer free downloads or resources in exchange for joining our email list. Where you request one of these resources through an email sign-up form, the form will explain that you are joining our mailing list and will receive email communications from Skin36.

By completing the relevant sign-up process, you agree to receive emails from us, which may include:

  • Newsletters and updates.
  • Skincare articles, tips and information.
  • Free resources and related content.
  • Product news and announcements.
  • Promotional emails about our digital products, services and offers.

We use an email marketing provider to store subscriber information and manage email communications.

Your name and email address may be stored by that provider for the purpose of managing your subscription and sending emails on our behalf.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Once you unsubscribe, we will stop sending you marketing emails, although we may retain limited information where necessary to record your preference and ensure that you are not contacted again.

We may periodically review and remove inactive or unnecessary subscriber records from our mailing list.

We do not sell or rent our email subscriber list to third parties.

GDPR AND YOUR PRIVACY RIGHTS

Skin36 is based in England and processes personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Depending on the circumstances and the legal basis for processing, you may have the following rights in relation to your personal information:

  • Right of access: You can request a copy of the personal information we hold about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to erasure: You can ask us to delete your personal information in certain circumstances.
  • Right to restrict processing: You can ask us to restrict how we use your personal information in certain circumstances.
  • Right to data portability: You may be able to request your personal information in a commonly used, machine-readable format and have it transferred to another organisation.
  • Right to object: You can object to certain types of processing, including processing based on legitimate interests and direct marketing.
  • Right to withdraw consent: Where we rely on your consent, you can withdraw it at any time. This will not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise any of these rights, please contact us at hello@skin36.com.

We will respond to requests in accordance with applicable data protection law. We may need to verify your identity before responding to certain requests.

Some rights are subject to conditions and exemptions, so they may not apply in every situation.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled improperly.

You can find more information or make a complaint through the ICO website: https://ico.org.uk/

LAWFUL BASES FOR PROCESSING

We process personal information only where we have a lawful basis to do so. Depending on the circumstances, these may include:

  • Consent: Where you have agreed to receive marketing emails or to the use of non-essential cookies and analytics technologies.
  • Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to general enquiries, maintaining website security, preventing spam and improving our website, provided those interests do not override your rights and freedoms.
  • Contract: Where processing is necessary to take steps at your request before entering into a contract or to fulfil our contractual obligations.
  • Legal obligation: Where we need to process or disclose information to comply with legal or regulatory requirements.

INTERNATIONAL DATA TRANSFERS

As Skin36 is intended for visitors worldwide, and we use third-party service providers, your personal information may be processed or stored in countries outside the United Kingdom.

Some of our service providers may operate internationally or use servers located in other countries.

Where personal information is transferred outside the UK, we will take reasonable steps to ensure that appropriate safeguards are in place where required by applicable data protection law. These may include adequacy regulations or approved contractual safeguards.

You can contact us at hello@skin36.com if you would like further information about international transfers relating to your personal information.

DATA RETENTION

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, reporting or administrative requirements.

The length of time we retain information will depend on its nature and purpose.

For example:

  • Contact form enquiries may be kept for as long as necessary to respond and deal with the enquiry, including any follow-up.
  • Email subscriber information will generally be retained while you remain subscribed. We may remove inactive or unnecessary subscriber records periodically.
  • Website analytics information will be retained in accordance with the settings and retention periods configured in Google Analytics.
  • Information relating to digital product purchases may be retained where necessary for customer support, record-keeping or legal obligations. Blink.store also retains information in accordance with its own policies and legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it.

SECURITY

The security of your personal information is important to us. We take reasonable technical and organisational measures to protect information submitted to or collected through our website against unauthorised access, loss, misuse, alteration or disclosure.

Our website is hosted by Namecheap, and we rely on appropriate third-party providers and website security measures to help protect information.

However, no method of transmitting or storing information over the internet is completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

If you have concerns about the security of your personal information, please contact us at hello@skin36.com.

PRIVACY POLICY UPDATES

This Privacy Policy is effective as of 15/11/2026 and may be updated or modified from time to time to reflect changes to our website, services, business practices or legal requirements.

Any updates will be published on this page, and the revised date will be shown at the top of the policy.

We encourage you to review this page periodically to stay informed about how we handle your personal information.

CONTACT

If you have any questions, concerns or requests relating to this Privacy Policy or the personal information we hold about you, please contact hello@skin36.com.

Data controller: Sophie Osman, trading as Skin36.